Refund Policy

Our classes have provided successful instruction allowing our clients to teach their dogs to be well-behaved companions for over 20 years. It is that success that keeps our classes in such high demand. We must be able to plan class sizes in order to provide the best learning environment for you.

When you complete your enrollment a space is reserved for you and removed from availability for others. If you choose to withdraw or do not come to class it leaves an empty spot someone else could have filled. In order to plan and provide effective instruction the following refund policy will be applied to all classes:

UPDATED APRIL 17, 2017

  • 100% Refund – Withdrawal 2 weeks or more before the first class of your session meets.
  • 50% Refund – Withdrawal less than 2 weeks prior to the first class of your session.
  • NO Refund – Cancellation within 24 hours prior to the first session.

We understand emergencies arise and will work with you should you need to make up a lesson or transfer your tuition to a different session. Make-up sessions are limited to one per five-week session.